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HiFi Klubben · Retail

Training the sales staff actually want to finish

Training employees complete themselves, because it is short, relevant and right where they are.

Close-up of a speaker cone in warm light

The task

Sales staff in electronics stores need to know a large and constantly changing range. Training has to be short enough to finish during a day in the store — and engaging enough to be opened voluntarily.

The solution

We built short, relevant learning programmes in Academy, tailored to HiFi Klubben’s brand and range, with gamification elements that make it motivating to get through.

Today

Employees complete the training on their own, and HiFi Klubben can see what is actually being used.