Who is MASH?
MASH is a chain of restaurants owned by the organisation Copenhagen Concepts. Copenhagen Concepts owns 10 MASH restaurants, as well as two cafés based on the Le Sommelier concept. They use Academy to keep the same high quality in all of their restaurants and ensure a high knowledge level among both new and existing employees.
MASH Academy is the place where employees from both Denmark, Germany and England can share knowledge across country borders.
Here, everyone employed in the MASH restaurants can train their knowledge about the fantastic meat and the good wines and how to provide guests with an unparallelled experience.
Employees can familiarise themselves with the new dishes before the menu changes, and the kitchen staff can see videos about how to prepare and arrange the dishes. This way, consistency from Rungsted Havn in Denmark to Hamburg in Germany is ensured.
On MASH Academy, suppliers like Danish Crown can teach employees about cattle and meat types, while HR can certify the waiters in conflict management – everything happens in the same place.
How does it work?
MASH uses A Close Shave to create all materials so they can focus on grilling steaks.
- We write news and use graphics to create focus on important information
- We develop campaigns that unite the use of Academy, web sites and social media
- We guide MASH in campaigns and restaurant promotion