Internal communications is every and all exchange of information happening within the walls of an organization. It’s there wether you cultivate it or not. Maybe this is the reason why so many do not explore the full potential found when internal communications is prioritized and communication is used as a strategic tool in daily work life.
Maybe you’ve experienced working in an organization where internal communications suffers from being at the bottom of the to-do list? The symptoms can be confusion of vision and means, doubt of responsibilities, a lack of vital information and sub-optimizing in departments. Just to name a few.