Academy contains a wealth of features. Among these, the system serves as an important HR department tool for onboarding and insights into employee commitment and skill base.
When customers approach us and want to learn more about Academy, they have different motivations. Some inquire about a knowledge platform with the single purpose of increasing product sales. Others are interested in improved customer service. And then there are those who utilize a handful of different communication channels on a daily level and see Academy as an option to consolidate all of these channels into one.
There are also those who need an HR tool for employee training, motivating them to seek out knowledge independently as well as tracking of performance and commitment. We will be focusing on this last group here.